OUR better_ PROCESS:

Clients come to us to have a conversation about something they’d like to do | make | work | _ better in their business and their brand. Together, we will discover whether the steps entail marketing communications or organizational design solves - or both.

better_ comes when the whole picture is considered.

 

LISTEN: DEEP-DIVE DISCOVERY

Good work begins with deep listening and full transparency. We acknowledge that these conversations can be difficult — so we provide mechanisms and hold space for vulnerability. We listen to what is said and listen for what is not.

DEFINE & CRAFT: PROCESS MAPPING AND STRUCTURE

BUILDING

A plan without a vision is hard to imagine, and harder still to get excited about enacting. As we refine and plot the course for your project, we make sure to infuse the process with equity, assessment, and a little bit of magic.

STRATEGIZE:
BUILD TEAMS, MESSAGING AND CAPACITIES

At this phase, the hidden becomes visible and strategy moves to the fore. We pivot from internal ideation, dreaming and planning to putting a plan into motion with your team, making all necessary internal adjustments, decisions, and restructuring to execute the next phase.

IMPLEMENT:
MOVE PLANS AND STRUCTURES INTO PRACTICE

You’ve done the deep work, learning, and planning. Now it’s time to hit the road. Your public journey starts here. We are with you for as long as you need us, gently stepping further away as you fly forward. Success for us is working ourselves out of a job - as you take the reins completely and throw us a peace sign.

 
YOUR WORK IS LIKE THERAPY FOR ORGANIZATIONS
— CEO of a Digital Marketing Agency, New York, NY

The Company we Keep